Shipping policy
Shipping Policy
Effective Date: [July 20, 2026]
1. Order Processing Time
Orders are typically processed within 1–3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information where available.
2. Shipping Times
Because WiggleCubs products are fulfilled through international manufacturing and shipping partners, delivery times vary by destination:
- Estimated delivery: 7–20 business days from the ship date
- Delivery may take longer during peak seasons, due to customs processing, or carrier disruptions
These are estimates, not guarantees.
3. Multiple Items, Multiple Packages
If you order more than one item, they may ship separately and arrive on different days, since items can be fulfilled from different warehouses. You won't be charged extra for split shipments.
4. Shipping Rates
[Insert your shipping rate structure here — e.g., flat rate, free shipping over a certain order value, or calculated at checkout.]
5. Customs, Duties & Import Taxes
For international orders, your country may charge customs duties, import taxes, or fees on arrival. These charges are the customer's responsibility and aren't included in the order or shipping total. Check with your local customs office if you're unsure what to expect.
6. Tracking Your Order
Once your order ships, you'll receive a tracking link by email. Please allow 24–48 hours for tracking information to update after it's issued.
7. Incorrect Addresses
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at [wigglecub@gmail.com] as soon as possible — we can only make changes before the order ships.
8. Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, contact us at [wigglecub@gmail.com] with your order number and we'll look into it with the carrier.
9. Undeliverable / Refused Packages
If a package is returned to us as undeliverable (e.g., unclaimed, refused, or an unreachable address), we'll contact you to arrange reshipment, which may involve an additional shipping fee, or issue a refund minus original shipping costs.
10. Contact Us
Questions about shipping? Email [wigglecub@gmail.com].
This policy is a general template. Confirm your actual processing and shipping timelines with your fulfillment partners before publishing — accurate delivery estimates are a legal requirement in many jurisdictions.